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EZMEDICAL – COOKIE POLICY

Last Updated: November 1st, 2025

EZMedical (“we,” “our,” “us”) uses cookies and similar tracking technologies to operate and improve our websites. We respect your privacy and never use Protected Health Information (PHI) for advertising or tracking.

This Cookie Policy explains what cookies we use, why we use them, and how you can manage your preferences.

1. What Are Cookies?

Purpose How Cookies Help
Security Maintain secure login sessions and protect accounts.
Preferences Remember settings such as language and cookie choices.
Analytics Measure performance and identify usability improvements.
Experience Improve speed, reliability, and website functionality.

2. Important HIPAA Compliance Notice

Rule Description
No PHI Tracking No analytics, marketing, or tracking cookies run on PHI-related pages.
Public Pages Only Analytics and marketing cookies operate only on marketing or public sections.
Strict Protections PHI is never used for advertising, retargeting, or third-party tracking.

3. How We Use Cookies

User Choice Description
Accept All All cookie categories enabled (except PHI-restricted areas).
Reject All Only essential cookies remain active.
Customize You select categories individually.

You can change your settings at any time using the “Cookie Settings” link.

4. Types of Cookies We Use

4.1 Essential Cookies

Function Examples
Security Login tokens, CSRF protection
Core Operation Session state, load balancing
Form Handling Submission status, errors

4.2 Analytics Cookies (Non-PHI Areas Only)

Purpose Examples
Performance Google Analytics (PHI-disabled config)
User Behavior Hotjar on public pages only
Error Tracking Page performance metrics

4.3 Marketing Cookies (Optional)

Purpose Description
Ad Personalization Based only on public page behavior
Retargeting Non-PHI remarketing audiences
Campaign Measurement Tracks which ads lead to visits

Marketing cookies are ALWAYS optional and require your consent.

5. Third-Party Cookies

Provider Type Requirements
Analytics Providers Must follow HIPAA prohibitions and GDPR/CPRA laws.
Advertising Platforms No PHI allowed. Consent required for use.
Performance Tools Error tracking on public pages only.

6. Managing Your Cookie Preferences

Method How It Works
Cookie Banner Appears on first visit; lets you choose preferences.
Footer Link “Cookie Settings” lets you change choices anytime.
Browser Controls Block, delete, or manage cookies globally.

Disabling essential cookies may affect functionality.

7. Updates to This Policy

We may update this Policy as technologies or laws change. Updates will be posted with a new effective date.

8. Contact Us

EZMedical, Inc.
1985 W Big Beaver Rd, #320
Troy, MI 48084 (opens in a new tab)

Email: support@ezmedical.ai

Phone: +1 313-314-8985